Last updated: September 24, 2025

Privacy Policy – Memorisz

Your privacy is fundamental to us. This Privacy Policy describes how your personal information is collected, used, shared, and protected when you use our services to create a page.

By using Memorisz, you agree to the collection and use of information in accordance with this policy.

1. What information do we collect?

We collect information in different ways to provide and improve our service.

a) Information you provide directly to us:

Email Address: Essential for order confirmation and delivery of the digital product (the link and QR Code of your page).
Page Content: The photographs, texts, dates, and any other information you submit to customize your page.

b) Payment Information:

It is important to note that we do not collect or store sensitive financial information. Payment is processed entirely by our partner, Stripe. We recommend that you read their privacy policy to understand how your data is handled.

2. How do we use your information?

We use the collected information for the following purposes:

To Provide the Service: We use your email and submitted content to process your order, create your personalized page, and deliver the final product to you.
To Process Payments: We coordinate with our payment partner (Stripe) to confirm the transaction.
For Communication: We use your email to send important transactional information about your order and to provide customer support if you contact us through support@memorisz.com.
For Security and Improvement: We use access data to monitor the security of our website, prevent fraud, and analyze performance to improve user experience.

We do not sell, rent, or trade your personal information with third parties for marketing purposes. Data sharing occurs only with essential partners for the operation of our Service:

Payment Providers: We share order information with Stripe to process payment.
Hosting and Database Services: Your Memory Page content (photos and texts) and your email are stored in our secure cloud infrastructure so the page remains online.
Email Delivery Platforms: We use services to send transactional confirmation and product delivery emails.
Legal Obligation: We may disclose your information if required by law or in response to valid requests from public authorities.

4. Data Storage and Security

We take the security of your data seriously. Your information is stored on secure servers and we adopt reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of Internet transmission or electronic storage is 100% secure.

5. How long do we keep your data?

We will maintain your personal information, including your page content, for the period necessary to fulfill the contracted service (for example, 1 year or lifetime, according to the purchased plan) or as required by legal obligations.

6. Your Rights (LGPD)

In accordance with Brazil's General Data Protection Law (LGPD), you have the right to:

Access your personal information that we possess.
Correct incomplete, inaccurate, or outdated data.
Request deletion of your data.

To exercise these rights, contact us at support@memorisz.com.

7. Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify about any changes by posting the new version on this page. We recommend that you review this Privacy Policy from time to time for any changes.

8. Contact

If you have any questions about this Privacy Policy, contact us:

Email: support@memorisz.com